Contact

Talk to a human.

Customer support, partnership enquiries, COA requests, press — they all come through the same inbox, and a real person will reply within 24 business hours.

Customer Care

Email is best.

For order issues, refunds, shipping questions, or anything related to a purchase you've made — email us. Include your order number if you have one, and we'll be back to you within one business day (often the same day).

Customer support:
[email protected]

Press & partnerships:
[email protected]

Mon-Fri · 09:00 – 17:00 ET. Weekend emails are answered Monday morning.

EU

Burntmoon Marketing Limited

167-169 Great Portland Street
5th Floor, London
W1W 5PF, United Kingdom

Before You Email

Most questions are answered already.

We keep the FAQ honest and up to date. Have a look first — you'll probably save yourself the wait.

Order or shipping question?

Tracking, delivery times, customs, returns.

Shipping Policy

Question about the product?

Dose, ingredients, interactions, timing.

Read FAQ

Refund request?

60-day money-back. No bottle required.

Return Policy